Frequently asked questions
FAQ
Do you ship internationally?
Do you ship internationally?
Yes – Marevo delivers within the whole EU.
How long does delivery take?
How long does delivery take?
Orders are usually delivered within 7–12 business days.
How can I track my order?
How can I track my order?
A tracking link will be sent to your email as soon as your order has been processed and shipped.
Can I return or exchange items?
Can I return or exchange items?
Yes, returns and exchanges are accepted within 14 days of delivery. Items must be unused and in original condition with all tags attached.
How do I make a return?
How do I make a return?
Simply contact us via email, and our support team will guide you through the return process. Please note that customers are responsible for return shipping.
Which payment methods do you accept?
Which payment methods do you accept?
We accept major debit and credit cards, Klarna, and other secure payment options available at checkout.
How does the sizing fit?
How does the sizing fit?
All Marevo pieces feature a modern, slim silhouette. If you prefer a more relaxed fit, we recommend sizing up.
How should I care for my items?
How should I care for my items?
Machine wash cold (30°C) and avoid tumble drying to maintain the fabric’s quality and longevity.
How can I contact you?
How can I contact you?
You can reach us via email at marevo.customerservice@gmail.com, or on Instagram at @marevo.brand. Our team typically responds within 24 hours.